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Thulium rebrands. Customer service that scales with your business.

Thulium is getting a fresh new look, but for existing users, the core foundation—configurations, queues, and data—remains untouched. This rebrand isn’t a system revolution that requires a fresh implementation. It’s a refinement of our brand identity, setting the stage for the next phase of growth.

29 June 2026More

Product

A contact center in your pocket: The Thulium mobile app for iOS and Android

Anyone in customer service knows that support doesn't stop at 4 PM, and it certainly doesn't just happen at a desk. Customers email, follow up after hours, and call volumes can spike out of nowhere. That’s why Thulium steps up to the challenge with its dedicated mobile app!

9 January 2026More

Product

Thulium ticketing system – organize your customer inquiries

What is a ticketing system and why does your company need one? From automated ticket assignment and e-commerce integrations to advanced reporting. Turn an overflowing inbox into an organized customer service command center.

2 January 2026More

Product

Thulium integration with SALESmanago – one ecosystem for marketing and customer service

Discover SALESmanago's integration with Thulium, which combines data from marketing and customer service activities. Create consistent experiences, increase loyalty, and grow your business based on data. See how this combination works in practice.

21 October 2025More